2013/07/28

Email a Twitter

Correo que mandé a Twitter después de recibir respuesta por mi apelación (rellenar formulario). Solamente eliminé el email que uso para registrarme, el resto está intacto. si ven el texto al final verán el formulario que envié oportunamente. Estaba algo furioso al momento de redactarlo.



I understand all you said in the email and after doing a quick recheck I see no category in the rules which may apply to me. As I said I try to be nice and helpful to everyone as long as possible.

the real reason I got suppended it's because there's a group of people in argentina (Cyber K) doing a mass spam report on people who doesn't support the current government. I have seen this during the past weeks on many of the people I follow.

I have noticed suspensions goes for three days. I can live with that, but lifting the suspension now would be nice.

thank you.


On 07/08/2013 01:43 PM, Twitter Support wrote:
##- Please type your reply above this line -##
Twitter

Hello,

We understand that you're contesting an account suspension. Please be
sure to read this entire email; you will need to take further action in
order to reopen your ticket and trigger a review of your account.

Twitter suspends accounts for a variety of reasons:

• If your account was suspended for aggressive following behavior, you
should have received an email notification to the address associated
with your Twitter account. You'll need to confirm that you've removed
all prohibited following automation from your account, and will stop any
manual aggressive following behavior. To expedite your appeal process,
please review our Best Practices
<http://support.twitter.com/entries/68916> page if you haven't already,
and then reply to this ticket with a confirmation that you understand
our policies and will not engage in any prohibited following behavior.

• Please take a minute to review the Twitter Rules
<http://www.twitter.com/rules>.

• If you received an email from admin@twitter.com saying 'you're being
suspended' or that we're going delete your account, you're safe; the
email is fake. More information here
https://support.twitter.com/articles/204820-safety-fake-twitter-emails

• While we strive to avoid mistakes, it's also possible that your
account was suspended in error. If after reviewing the Rules, you have
no idea why your account was suspended, just reply to this email
indicating as much, and we'll take another look at your case. Our
apologies if the error turns out to be ours.

Thanks,

Twitter Support

----------------------------------------------------------------------------------
Responding to this email will reopen this ticket and put your ticket in
queue for support. If you do not reply, your case will be closed. Note
that you need to reply from the address this mail was sent to. If you
use an alias (such as username+alias@gmail.com) to manage your account,
ensure that your reply comes from the alias address or your ticket may
not be seen by our support staff.

Please note, we cannot accept email attachments at this time; please
include all information in the body of your request.

*Your request summary is:*


*RudyMartin, Jul 08 09:43 am (PDT):*

Regarding: Suspended account
Subject: suspended for no real reason
Description of problem: even considering the fact I talk in Spanish I
don't think I deserve this. I use twitter to talk about politics and
computing and I never meant to be disrespectful to anyone, even when
others don't treat me the same way, and even when I strongly disagree on
a given subject. Three years using twitter, first time suspended. I
would like an explanation. Thank you.
Full name: Martin Baeumler
Twitter username: @RudyMartin
Email address: X
Phone number (optional): n/a

Message-Id:K7V96WCK_51daec365104a_696f12c8868152351fc_sprut

Quiero poner énfasis en esta parte:
If you use an alias (such as username+alias@gmail.com) to manage your account,  ensure that your reply comes from the alias address or your ticket may not be seen by our support staff.
que traducido con http://translate.google.com quiere decir 
Si utiliza un alias (como nombre de usuario + alias@gmail.com) para administrar su cuenta, asegúrese de que su respuesta viene de la dirección de alias o el billete no se puede ver con nuestro personal de apoyo.
 (horrible traducción pero algo se entiende) . O sea, es importante usar el email correcto.

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